What Is POS System Software? (4 Key Features)


There are several tools small businesses should invest in right from the start. These include employee time-tracking software, CRM tools, and inventory management tools.

Luckily for business owners, instead of paying for each tool individually, they can invest in a one-stop solution; that is, point-of-sale (POS) system software.

POS system software can help your company function efficiently and smoothly by combining different aspects of the business into a single user-friendly solution. Unsure what key features it offers to make daily operations run so well? Here, we go over what a POS system is all about, along with its main functions to help you understand why it’s the right choice for your business.

POS System Software: What Are Its Most Important Features?

Here are a few advantages your business will enjoy with POS system software.

What is a point-of-sale system?

A point-of-sale system conducts sales at both e-commerce and brick-and-mortar stores. Among other tasks, it allows business owners to simplify their billing, returns, and promotions. It can easily be integrated with other software, such as warehouse and ERP systems, accounting apps, and e-commerce platforms.

When opting for full-featured enterprise POS system software, it will be easier for your business to:

  • handle sales reporting and monitoring;
  • track inventory and analytics;
  • manage customer data;
  • offer mobile connectivity; and
  • manage employee payroll.

Key Features POS Systems Offer

1. Invoicing

The primary feature of the POS System is recording day-to-day transactions conducted in-store. Sales must be completed quickly to prevent lineups. Having POS system software allows you to promptly scan and sell products without wasting time vital for retail businesses.

2. Sales Monitoring and Reporting

A POS system produces highly accurate sales reports. These can be scheduled to record your yearly, monthly, weekly, daily, and hourly outgoings and takings to help you understand how well your business is doing. This allows business owners to understand sales trends (like seasonal demand of particular products) and needless product purchases, make forecasts based on sales trends, and manage stock.

3. Inventory Management

If you have multiple stores, it’s best to choose cloud-based POS system software as it will enable you to manage your stock in real-time. This gives you a clearer understanding of what goods your store has in stock at any given time. So, once you receive your order, all your employees need to do is scan the item and the information will be saved by the software. This makes it easier to understand the number of goods available in your inventory for each item. Furthermore, you will know exactly how many products you should have and how many you actually own.

NOTE: It’s possible that there may be some items missing from your stock due to theft (i.e. ‘shrinkage’) or other losses. POS system software will help you keep track of each and every item in the store.


4. Employee Management

You can easily manage your employees using a POS system. When choosing an employee management module, you will be able to manage your employee hours, staffing levels, and sales performance. All of these allow you to better understand employee productivity levels throughout the year.

Furthermore, you can also track their activities by linking them with every transaction. In the long run, this will enable you to separate the weak from the strong performers and take the necessary action to improve their overall productivity.

5. Efficient Client Communication

With POS system software, you will be able to gather and store client contact details when they complete a purchase. The information collected will be valuable to develop personal client communication and generate offers.

A reliable POS system is an integral component of a profitable business as it allows you to accept and process customer payments. With reliable software, you will be able to more effectively manage your inventory, keep track of employee logistics, and build brand loyalty among your customers.